+ Shipping and Delivery

When will I recieve my order?

• Domestic: Prints are made to order and may take 7-14 days to ship. Once shipped, you will receive an email from us including your tracking information. Delivery may take up to 3-5 business days. We will contact you if an item needs additional time to prepare.

• International: Prints are made to order and may take 7-14 days to ship. Once shipped, you will receive an email from us including your tracking information. Actual delivery times will vary depending on location, items ordered, and country’s regulations. International shipping do not include the destination country’s duty, tax or customs fees. We will contact you if an item needs additional time to prepare.

How are orders shipped?

• Domestic shipped via USPS

• International shipped via USPS

How do I track my order?

• You will recieve a confirmation email once your order is shipped. This email will include tracking information for your package.

+ Fine Art Prints

Do you offer matte and framing?

• For special requests and pricing please contact orders@jhaedore.com.

What is the importance matte framing?

• Matte prevents the artwork from touching the glass in a standard frame, which allows airflow around the art. This aids to prevent the artwork from sticking to the glass as it sits overtime.

+ Custom Art

Do you do custom art/commissions?

• Yes! We offer custom art/commissions. Please email commissions@jhaedore.com